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SHOP POLICIES

1:ORDERS

Frequently Asked Questions

1. What is your shipping or delivery time? 

Orders are shipped out 1-2 business days after order is placed. They can also be collected from our store located in Craft Alive, Road Town Tortola BVI.

 

2. Can I purchase through text messages? 

No. As long as our website is up and running, ALL orders must be placed through the website,

this is to keep things organized & electronically documented.

 

3. Can I cancel my order?

Yes you can once it has not been delivered.

4. Do you have a physical location?

Yes we are located in Craft Alive, Road Town Tortola BVI

2:SHIPPING, DELIVERY, PICKUP

Please allow up to 48hrs for delivery of an order.

 

Rush delivery is available at an additional cost of $5.00.

Pickup also recommended from our store located at Craft Alive, Road Town Tortola, BVI.

3:GIFT SHIPPING

GIFT SHIPPING IS AVAILABLE

 

For gift shipping please provide full name and telephone number of reciepient.  Also all cost associated with the order and delivery.

 

4:RETURNS

CAN AN ITEM/S BE RETURN AFTER PURCHASES?

 

Unfortunately, all purchases are final, due to sanitary reasons for our garments. When placing an order, please make sure you’re purchasing the correct item, color and size.

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