SHOP POLICIES
1:ORDERS
Frequently Asked Questions
1. What is your shipping or delivery time?
Orders are shipped out 1-2 business days after order is placed. They can also be collected from our store located in Craft Alive, Road Town Tortola BVI.
2. Can I purchase through text messages?
No. As long as our website is up and running, ALL orders must be placed through the website,
this is to keep things organized & electronically documented.
3. Can I cancel my order?
Yes you can once it has not been delivered.
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4. Do you have a physical location?
Yes we are located in Craft Alive, Road Town Tortola BVI
2:SHIPPING, DELIVERY, PICKUP
Please allow up to 48hrs for delivery of an order.
Rush delivery is available at an additional cost of $5.00.
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Pickup also recommended from our store located at Craft Alive, Road Town Tortola, BVI.
3:GIFT SHIPPING
GIFT SHIPPING IS AVAILABLE
For gift shipping please provide full name and telephone number of reciepient. Also all cost associated with the order and delivery.
4:RETURNS
CAN AN ITEM/S BE RETURN AFTER PURCHASES?
Unfortunately, all purchases are final, due to sanitary reasons for our garments. When placing an order, please make sure you’re purchasing the correct item, color and size.